Less than 10 minutes after he hung up and our account is all messed up and we're going to be charged for things we don't want. Now our account is changed and we're on a business plan.
I asked him what the price difference was and he told me about the higher rate (from 49.99 per user to 69.99 per user.) I told him that we don't want to change anything and to leave it is the way it is until I can talk with the owner and see what he wants to do, but again he informed me that the change had already taken place and we could not go back. He told me that it had ALREADY been done and he was just calling me to let me know that the change was coming. I asked him if this was something we HAD to do or something that we CAN do. What's that?" He told me about all these new features and told me that we were going to be switched over because there were multiple people on the same team using individual accounts. The person on the phone told me that we were being switched to "Creative Cloud For Business." I said, "OK. We each have individual licenses because it's more affordable and we don't need all the extra features. We are a small office with 4 people using Creative Cloud. I just received a phone call from someone who said they worked at Adobe.
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